May I line up a new patient appointment without a referral?
Yes, though we’re happy to work with any referring physician too.
Do I need a diagnosis before I come to you?
No. We provide comprehensive diagnostics as part of our new patient intake. To provide the most complete diagnostics, LifeSeasons Medical Clinic (LSMC) works with multiple diagnostic labs and outsources complex imaging services.
Do you meet with patients remotely (distance medicine/telemedicine)?
We can provide remote consultations (via phone and email), but only as follow-up to an in-person new client intake process. Functional medicine depends on establishing face-to-face rapport, as well as a full in-person physical exam.
Can I quit working with my conventional doctor and go to my LSMC doctor instead?
LSMC physicians are happy to serve you as your Primary Care Provider (PCP) if that’s your preference. However, there are some urgent care and family practice services that we do not provide, including: strep and sinus infection diagnostics and care, UTI diagnostics and care, pap-smears, flu shots, child vaccinations, school physicals. You will need to continue your relationship with your conventional PCP or pediatrician for these services.
Can you serve as my child’s pediatrician?
LSMC is not set up to provide general pediatric well-child care. We recommend that you continue your relationship with your pediatrician who can provide vaccinations, back-to-school physicals, and support during urgent care situations. However, we are happy to provide functional medicine support for ongoing complex health challenges including: ADD and ADHD, autism spectrum disorders, allergies, diabetes, GI challenges, immune challenges, and other chronic conditions.
Do you prescribe pharmaceutical medications?
Yes, though not as a first line of treatment. We look for root causes first and focus on powerful nutritive and lifestyle changes. Then we prescribe pharmaceutical medications only if appropriate.
Can I meet with Dr. Bredesen?
Dr. Bredesen is serving solely as a consulting physician and has personally mentored Dr. Apostol. Dr. Bredesen is not available for in-person clinic visits at this time.
Are you covered by insurance?
We do accept Medicare and most medical insurances. The services we provide may also be covered with a HSA reimbursement. However, at times patients might incur out-of-pocket cost. The patient will be kept informed of all out of pocket services and given an option on whether they wish to proceed with recommended out of pocket tests and programs. We believe in full transparency at LSMC.
How do I access my patient information and treatment notes?
You may access your health timeline, treatment notes and latest lab test results anytime through our website. Click on the Patient Portal button, and log into our Health Portal for access.
Can I review my latest invoice and billing information online?
You may review your latest invoice and pay your bill anytime through our website. Click on the Patient Portal button, and log into our Health Portal for access.
Where are my lab results?
We will email you as soon as your results are in. We’ll provide a link to the results through our online Health Portal. Once they are posted there, you may review and download them anytime.
What are the benefits of our patient portal?
We have partnered with HIPPA compliant, cloud-based, eClinical Works to provide a convenient online patient portal for handling all your medical and billing tasks, alongside round-the-clock access to your health information. You can access the patient portal from your desktop or with your tablet and smartphone using our healow mobile app.
Is my health information secure on the eClinical Works patient portal?
Yes. We’ve collaborated with eClinical Works for that reason—to ensure a secure and comprehensive platform. You will enter the portal through a HIPAA compliant link.
The intake health questionnaire seems longer than most, is there a reason for that?
The first thing you’ll notice about our intake forms is that they are a lot more detailed than any other intake forms you’ve probably completed for conventional clinics. We ask about your current symptoms, risk factors and stressors you may have never thought of, including lifestyle factors that affected you years ago or even in childhood.
This depth of inquiry is crucial for us to understand who you are and to determine your true root causes. From there we can develop a personalized treatment approach. Your honest and thorough replies translate into far more effective treatment.
How long should I set aside to fill out the initial health questionnaire?
You will need to complete your initial Health Timeline on eClinical Works 2-5 business days before your first in-person consult at LSMC. This takes about 1 to 1.5 hours to complete.
Can you work with me even if I prefer not to use the internet?
Yes, we have dedicated areas in our clinic where you can fill out your information prior to your visit with Dr. Apostol. Additionally, we’re happy to mail you the intake forms prior to your visit and your results following your visit.